Innovations Catalogue This Week

Innovations is closing down: read this before you order

If you landed here looking for the Innovations catalogue 2026, here's the big news first. A notice on the Innovations website says its Closing Down Sale is on and that the business intends to close on 15 November, or earlier if stock sells out. Nothing gets restocked, so what's in the booklet is what's left. The same notice encourages customers to spend gift cards, vouchers, credit notes and store credit during the sale, and says in-stock orders are still being processed and sent. We read these pages on 22 October 2026, so check the site again before you count on any particular item.

Innovations catalogue this week: dates and size

The edition AdsSOS holds is called the Innovations catalogue, runs from 21 October to 1 November 2026 and has 64 pages. That makes it a fortnight-long booklet rather than a one-week sheet, and our data gives no repeating start weekday for this retailer, so we won't guess a release day. The wording behind the popular searches such as innovations catalogue 2026 release date australia is easy to answer for now: this 21 October edition looks like the final big one, given the closure notice. The site also offers a Request a Catalogue link, a Catalogue Quick Order option and virtual catalogues if you'd rather browse on screen than flick through a printed copy. For a wider look at what else is running, the Australia catalogues and specials hub lists the other current editions.

Innovations delivery times during the sale

Shipping has slowed. The delivery page says dispatch is temporarily five to ten days while the sale runs, where in-stock orders were usually out the door within two business days, weekdays only. Delivery can take up to 15 days from there, and personalised items and hampers need about four weeks for dispatch. Orders leave from Frenchs Forest in Sydney and go to mainland Australia and Tasmania. The delivery and insurance charge is a flat rate per order rather than by weight, and if you mix brands in one order you pay the lowest of the fees. The page also reserves the right to reject an order if a product is unavailable or there is a pricing or description error. With a closing date on the calendar, anything personalised or hamper-style is the riskiest thing to order late.

Innovations returns policy and credit notes

The returns section of the site is blunt and fairly clear. Items must come back in original condition and packaging, and a refund or credit covers the full purchase price but not delivery and insurance. Products carry a one-year warranty against defects, and personalised items have a 30-day supplier's warranty. To start a return you ring 1300 303 303.

There's also a sweetener worth knowing about: people entitled to a refund can instead take a credit note for 110 per cent of the refundable amount, GST included but delivery and insurance excluded. The choice is final, the note is valid for three years, it works across Innovations brands and can't be swapped for cash. Given the closure notice, we'd think hard before taking store credit from a business that says it is winding up. Separately, the Australian Consumer Law, enforced by the ACCC together with state and territory agencies, sits underneath any store policy, so the shop's own terms do not wipe out your statutory rights if something is faulty.

Loyalty, points and newsletter

The homepage we opened shows no points scheme or app. What it does have is a newsletter sign-up promising exclusive offers and previews, plus an account area where you can track an order after signing in. During a clearance, that tracking link is the thing you'll use most.

Who is behind Innovations?

Innovations is one of the operating companies of Direct Group, a Sydney-based direct marketing business whose head office is at Warringah Road, Frenchs Forest. According to Wikipedia, Direct Group was founded in 1985, runs the TVSN and Expo Channel shopping channels, and sells through catalogue brands including Innovations, Entertainment Masters, Damart, Victoria Hill, The Fox Collection, Gaiam and Infofashion. The group's own site says Innovations promotes more than 1,000 product lines to over two million customers a year and targets the over-45 market. The Innovations About page describes it as a specialist general merchandise company selling online and by catalogue in Australia and New Zealand across home, garden, fitness, beauty, office, recreation and leisure. It isn't a supermarket or a chain of shopfronts, so there are no store hours or Sunday trading rules to chase here: the business ships from a warehouse.

The closure is not isolated. Wikipedia's TVSN page records that in October 2026 it was announced TVSN would close after more than 30 years, unless a buyer was found, which fits the pattern of a group scaling back. We found no independent report explaining what happens to the other Direct Group catalogue brands, so we're not speculating.

Where to look next if you want similar gear

Innovations sold a mix of homewares, kitchen tools, outdoor items, bedding, clothing and gifts. If you were using it for the weekly shop-style bargains on household bits, The Reject Shop weekly catalogue covers everyday homewares and cleaning gear, Big W catalogue specials covers kitchen, bedding and clothing, and Costco Australia specials suits bulk buys for members. You can browse the full discount and general merchandise catalogues hub for more of the same.