Pick n Pay - Latest circular - South Africa
Pick n PayLatest circular, valid until 2 November 2026

Quick answer: Kenilworth is where Pick n Pay has its head office, at Pick n Pay Office Park, 101 Rosmead Avenue, Kenilworth, Cape Town 7708, which is a corporate address and not a store. A local guide says there is a Pick n Pay in the Kenilworth mall that stocks a clothing range, and an Airbnb listing for Kenilworth Centre names Pick n Pay among its grocery shops. We could not verify the store's hours, services or specials, so we state none. To confirm, use the Pick n Pay locator, search "Pick n Pay Kenilworth" in a map app, read recent reviews and phone the store. Do not confuse the head office with the store.

Last updated: October 2026. The head-office address comes from company profile pages and the store references from a local guide and an Airbnb listing seen in search results. Worked numbers are invented.

Background: a suburb with a corporate profile

Kenilworth is a suburb in Cape Town's southern suburbs, with a racecourse, residential streets and shopping centres. It is also the home of Pick n Pay's head office, a fact that makes the area a reference point for the company. Head offices house executives, buyers, marketing, finance and support teams, not customer-facing services. A shopper who goes to the head office for a refund or complaint will be redirected. Customer care channels, such as the toll-free line and WhatsApp chat, are the right route for queries.

Checkers - Latest circular - South Africa
CheckersLatest circular, valid until 8 November 2026

The neighbourhood store, by contrast, serves residents and workers in the area. A local guide describes a Pick n Pay at the Kenilworth mall, with a clothing range, which suggests a store offering both groceries and basic apparel. The Airbnb listing for Kenilworth Centre lists Pick n Pay among its grocery shops. These descriptions are consistent with a supermarket at or near the centre, but they do not tell us about hours, format or services. A store near head office may serve as a showcase for new ideas, but we have no evidence of that. If the Pick n Pay offers are not quite what you need, it is worth comparing them with the latest Checkers catalogue and the current Take n Pay catalogue before you decide.

Planning a visit

Confirm the store details. Search for the store in a map app and check the address and recent reviews. Open the locator to see the format and services. Phone to ask: What are your hours on weekdays, weekends and public holidays? Do you have a bakery or butchery? Is there a Pick n Pay Clothing store or a clothing section? Do you take Smart Shopper and handle Asap deliveries? Ask also about parking and security.

Use the location to your advantage. Neighbourhood stores near offices can be busy at lunchtime and after work, so plan to shop at quieter times. If you work nearby, a small basket on the way home may save a separate trip. On invented numbers, a daily lunchtime spend of R60 on convenience food costs R1,320 over 22 working days; a planned weekly shop with packed lunches might cost R400, saving R920 a month. Use the app to check offers and prepare a list. For heavy items, consider delivery. Keep your slips and check discounts.

ItemDetail
Head office addressPick n Pay Office Park, 101 Rosmead Avenue, Kenilworth, Cape Town 7708
Kenilworth storeDescribed by a local guide; hours not verified
ClothingRange mentioned by the guide; store or section unconfirmed

Consumer tips

For complaints or enquiries, use customer care channels first: the store manager, then the group's official contacts. The head office does not handle walk-in queries. Under the Consumer Protection Act, prices must not mislead and goods must be of good quality; keep your slip and raise problems promptly.

Be careful with scams that claim to come from head office or "Pick n Pay management", offering vouchers or jobs for fees; official communications come from verified channels. Check the locator for updates, since the store may have changed format. Also check the earlier-mentioned clothing question by phoning the store. A neighbourhood store near a famous head office is still a neighbourhood store: it succeeds by serving local customers well, and a quick call confirms what it offers today.

Frequently asked questions

Where is Pick n Pay's head office?

Pick n Pay Office Park, 101 Rosmead Avenue, Kenilworth, Cape Town 7708; it is not a store.

Is there a store at Kenilworth Centre?

A local guide and a listing suggest one; confirm with the locator and a phone call.

Where do I send a complaint?

Use customer care channels, not the head office.

Sources

  • Company profile pages for Pick n Pay Office Park (Kenilworth); Kenilworth Online: More about Pick n Pay Kenilworth; Airbnb listing for Kenilworth Centre (as seen in search results)
  • Consumer Protection Act