Woolworths Canal Walk and Woolworths Hyde Park: Store Details, Hours and What Each Format Sells

Quick answer: Woolworths at Canal Walk, Cape Town, trades from Shop 267: a lower-level store for menswear, food and homeware and an upper level for ladies' fashion and beauty, with mall listings giving 09:00 to 21:00 daily (08:00 to 21:00 on Friday for the ladies' level) and a number of (021) 555 9911 for the lower level. Woolworths at Hyde Park Corner, Johannesburg, is Shop UM4/6 in the Upper Mall, phone (011) 215 3800, at the corner of Jan Smuts Avenue and Winnie Mandela Drive, with a Country Road listing giving weekdays 9:00 to 19:00, Saturday 8:00 to 19:00 and Sunday 9:00 to 17:00. These are third-party and mall listings, so check the mall site before you go.

Last updated: October 2026. Facts come from Canal Walk's shop directory (Woolworths, Woolworths Cafe and NOW NOW), Hyde Park Corner's store page, a Country Road listing for the Hyde Park store and Hungry For Halaal's NOW NOW listing. The Hyde Park listing is labelled "Hyde Park FS", which looks like a mislabel because the postal code 2196 is Johannesburg. We found nothing on Waterfront, Gateway or Woolworths Food-only stores in this search. We do not quote prices.

Update, October 2026: Woolworths' WRewards and MySchool cards stopped working on 30 June 2026 and were replaced by the MyDifference programme (Loyal, Ambassador and VIP tiers, with a virtual card in the Woolies app). References to WRewards in this article describe the programme as it was before that date.

The two stores in the listings

Store	Location	Hours listed	Phone
Woolworths Canal Walk, Menswear, Food and Homeware	Shop 267, Lower Level, Entrance 1, Canal Walk, Cape Town	09:00 to 21:00 daily	(021) 555 9911
Woolworths Canal Walk, Ladies and Beauty	Shop 267, Upper Level	Friday 08:00 to 21:00; other days 09:00 to 21:00	Mall directory
Woolworths Cafe, Canal Walk	Shop 267, Lower Level	09:00 to 21:00	Mall directory
Woolworths NOW NOW, Canal Walk	Listed on the mall site and on Hungry For Halaal	Check the listing	Check the listing
Woolworths Hyde Park Corner	Shop UM4/6, Upper Mall, corner Jan Smuts Avenue and Winnie Mandela Drive (6th Road), Hyde Park, Johannesburg 2196	Country Road listing: Mon to Fri 9:00 to 19:00; Sat 8:00 to 19:00; Sun 9:00 to 17:00	(011) 215 3800

Woolworths' own customer contact page lists general enquiry hours of Monday to Friday 8am to 5:30pm, Saturday 8am to 5pm and Sunday 9am to 1pm. That is for contacting the company, not store trading hours.

What these stores sell

Woolworths Holdings reported a 2026 footprint of about 1,007 locations in South Africa, including 710 food stores among 1,010 Woolworths-branded locations, and the formats include department stores, Food Emporium, Food Market, Food Local, FoodStop and WCellar (earlier research, Wikipedia). Mall stores like Canal Walk combine fashion, beauty, home and food under one roof. That means you can pick up groceries, a gift and clothes in one trip, but also that the food range may be narrower than a dedicated Food Market.

Need	Where to look in a mall store
Groceries, ready meals, bakery	Food section (lower level at Canal Walk)
Menswear and homeware	Lower level at Canal Walk
Ladies' fashion and beauty	Upper level at Canal Walk
Coffee and quick meals	Woolworths Cafe
Quick convenience	NOW NOW format (check the listing)

How to get a Woolworths deal in a mall store

1. Use the Woolworths app and WRewards. Offers often depend on the card or app.
2. Check which section has the sale. Fashion sales and food promotions are separate.
3. Check the price tag against the app.
4. Compare with Mr Price, Edgars, Truworths and Checkers for the same item.
5. Check the returns policy for sale items.

Woolworths' interim results for the 26 weeks to 28 December 2025 showed fashion, beauty and home sales in South Africa up 6.2%, and the company said growth was sustained through Black Friday. See our Woolworths sale article for the full results.

Worked example: a one-trip shop (invented numbers)

Item	Woolworths mall store	Alternative
Weekly food top-up	R520	R470 at a supermarket
Shirt	R399	R299 at a value chain
Gift for a friend	R350	R350 elsewhere
Total	R1,269	R1,119 across three stores

The saving of R150 has a cost in time and travel. Many shoppers use Woolworths for quality items and a supermarket for staples.

Pros and cons

Pros

• Fashion, home and food together in one mall store.
• Long mall hours and cafe on site.

Cons

• Premium pricing on everyday items.
• Hours depend on the mall and differ across listings.

Frequently asked questions

Where is Woolworths at Canal Walk?

Shop 267, with lower and upper levels.

Where is Woolworths at Hyde Park Corner?

Shop UM4/6, Upper Mall, Hyde Park Corner, Johannesburg.

What time does Woolworths Canal Walk close?

21:00 daily according to the mall listings.

What is NOW NOW?

A Woolworths convenience format listed at Canal Walk; check the listing for details.

Sources

• Canal Walk: Woolworths, Woolworths Cafe and NOW NOW shop pages
• Hyde Park Corner: Woolworths store page; Country Road: Woolworths Hyde Park listing
• Woolworths: contact us page; Hungry For Halaal: Woolworths NOW NOW, Canal Walk