Quick answer: PC World doesn't exist as a separate shop any more. The group behind Currys and PC World, formerly Dixons Carphone, rebranded as Currys plc in 2021, and stores and the website trade as Currys. Currys' own page says it will price match any other UK retailer, online or in store, with a claim window of 7 days after purchase. Care & Repair is an optional paid add-on, and Currys states it isn't regulated by the Financial Conduct Authority.

Last updated: November 2026. Prices, offers and policies change, so confirm on currys.co.uk before you buy.

So what happened to PC World?

Currys PC World - Latest circular - United Kingdom
Currys PC WorldLatest circular, valid until 27 November 2026

If you've typed "currys pc world", "pcworld laptops" or "pc world near me", you're not alone. Plenty of people still call it PC World, because for years the big out-of-town electrical sheds were branded Currys PC World. Dixons Carphone, the parent company, rebranded as Currys plc in 2021, dropping the PC World name from the group. Sources vary on exact dates, with one saying the rebrand was announced in September 2021 and another saying stores switched to plain Currys in October 2021. Either way, if you walk into a former PC World today you'll see Currys signs, and if you go to pcworld.com the chances are it'll send you to Currys.

The Carphone Warehouse shops that used to sit inside some Currys stores are a similar story. People still search "carphone warehouse within currys pc world", but the brand has faded, and phones are sold as part of Currys' mobile offer. So when you're shopping for a TV, a laptop, a washing machine or a phone, the place to look is currys.co.uk or your nearest Currys store.

Price match: the promise and the small print

Currys' site says it will price match any other UK retailer, online and in store. The sources agree on a 7-day window after purchase for claims. A guide on household savings also says Currys offers price matching before you buy, including some discount codes, subject to approval, and that both retailers factor delivery costs into the comparison. In plain English: if you find the exact same product cheaper somewhere else, show it to Currys, and they'll look at it.

The rules matter. The product has to be the same model and in stock at the other retailer. Marketplace sellers and clearance or ex-display items are commonly excluded. If you've bought something and then see it cheaper, claim within the seven days and have a link or screenshot ready. A quick check before you buy can save you the hassle, and it's worth asking in store as well as online. Price matching is Currys' policy, not a legal duty, so it can change.

ThingWhat Currys says or sources report
Price matchAny other UK retailer, online or in store
Claim window7 days after purchase
Care & RepairOptional paid add-on; not FCA regulated
ReturnsA third-party guide says 30 days online; check Currys' returns page

Care & Repair: do you need it?

When you add a TV or a washing machine to your basket, Currys offers Care & Repair, a paid protection plan that covers repairs when products break down. It can be a decent safety net on an expensive item, but read what it covers. Currys states that Care & Repair and Instant Replacement products aren't regulated by the Financial Conduct Authority, which means you don't have the same protections as with an insurance policy. Compare the price of the plan with the repair costs, and check how long the manufacturer's warranty runs.

Your legal rights are already strong without it. The Consumer Rights Act 2015 says goods must be of satisfactory quality and last a reasonable time. You've got a 30-day right to reject a faulty item for a refund, and after that the retailer usually has one chance to repair or replace. For a major appliance that fails in year two, the law may help you for free. A paid plan is a convenience, not a necessity.

Buying tips for electricals

Check the exact model number. A TV in a Currys deal might be a store-exclusive model that differs from the one in reviews. Compare the specification, the HDMI ports (if you plan to use a games console), and the energy label, which now runs A to G. Remember you need a TV Licence to watch live TV or BBC iPlayer.

For laptops, look at the memory (16GB is more comfortable than 8GB), the storage (an SSD is far faster), the processor and the screen. For washing machines, check capacity, spin speed, noise and the energy rating, and measure the space and the door. Ask whether delivery includes installation and removal of your old appliance, and what it costs. And for phones and tablets, compare SIM-free prices with contracts, because the monthly bill is where the cost hides.

If you use finance, remember it's credit. Currys and others offer interest-free deals, but missing a payment can bring fees or interest. Paying by credit card for anything between £100 and £30,000 gives you Section 75 protection, which makes the card company jointly liable if the retailer fails to deliver or the goods are faulty.

A final habit: take a photo of the serial number and keep the receipt in your email, not a drawer. If a fridge or TV fails in year two, having both makes a claim quick. And if you're buying an expensive item, check whether it's cheaper on a sale day, since Currys runs big sales around Black Friday and in January.

Frequently asked questions

Is PC World the same as Currys?

Yes, in practice. The group rebranded as Currys plc in 2021 and the PC World stores and website now trade as Currys.

Does Currys price match?

Its own page says it will match any other UK retailer, online or in store, with claims within 7 days of purchase. Terms and exclusions apply.

Is Care & Repair insurance?

Currys states Care & Repair and Instant Replacement are not regulated by the Financial Conduct Authority, so treat it as a service plan, not regulated insurance.

Sources