
Quick answer: "b and q decking" most likely refers to B&Q. B&Q is the UK's big DIY chain, owned by Kingfisher, which also owns Screwfix. Below: what to check, what it costs to shop there and where to find the current details.
Last updated: November 2026. Prices, offers and store details change often, so treat anything here as a snapshot and check the official source before you buy.
You searched "b and q decking", which tells me you want decking from B&Q, or want to know if B&Q even sells it. Here's what you should know before you buy, and how to get the best price.
The short version on B&Q
B&Q is the UK's big DIY chain, owned by Kingfisher, which also owns Screwfix. It sells kitchens, bathrooms, paint, tools, garden gear, decking and doors, and it runs a trade arm called TradePoint.
Buying decking at B&Q
For DIY and garden jobs, measure twice, and check the coverage or quantity per pack. Pressure-treated timber is meant for outdoor use, while untreated timber will rot. Ask whether the shop will cut to size or deliver, and note that bulky items can cost a lot to deliver. If the work affects the structure of your home, check whether you need building regulations approval or a planning permission.

I'd compare decking at B&Q against two other shops before buying. Check delivery, returns and any warranty, because those can change the real price. If the B&Q offers are not quite what you need, it is worth comparing them with the latest Homebase leaflet before you decide.
What to know about B&Q
With B&Q, it pays to check the basics before you commit: the price including delivery, the returns policy, the warranty on bigger items, and whether there's a cheaper own-brand alternative. A quick look at the reviews on a site that isn't the retailer's own gives you a more balanced view.
B&Q's kitchen page advertises a free kitchen planning appointment and design service online or in store. A press release says next-day Click + Collect is available on many products. We couldn't confirm that kitchen delivery is free.
B&Q's returns page says you can return a purchase in its original condition within 90 days; for store and Click + Collect purchases, take the item back to your chosen store.
| Check | What to do |
|---|---|
| Official site | diy.com is the source for current prices, offers and policies |
| Delivery and collection | Check fees and minimum baskets at checkout |
| Returns | Know the window before you buy; legal rights apply regardless |
| Loyalty | Check whether the price needs a card or app |
Tips that save money and hassle
Be careful about buy-now-pay-later. Interest-free instalments can be handy, but missed payments can bring fees and mark your credit file. Unregulated products may not give you the full protections of regulated credit, and the rules are changing, so read the terms and only use it for things you'd have been able to afford anyway.
Allow a bit of time for big purchases. Measure twice, read the returns policy, check how the item will be delivered and who will take away the old one. A little preparation avoids the classic problem of a new sofa that won't fit through the front door.
Trading Standards deals with misleading adverts, unsafe products and rogue traders, and you report issues through the Citizens Advice consumer service. If you think a shop has broken the rules, you don't have to take it on alone. Keep evidence: screenshots, receipts, emails and dates.
Consumer rights are worth knowing off by heart. If something you've bought turns out faulty, the Consumer Rights Act 2015 gives you a 30-day right to reject it for a refund, and after that the retailer generally gets one chance to repair or replace it. Goods must be of satisfactory quality, fit for purpose and as described, and any 'no refunds' sign doesn't take that away. Citizens Advice has a free consumer service on 0808 223 1133 if a seller won't play ball.
Scams love big brand names. If you get a text or email about a missed delivery, a prize, or a 'reward' from a shop you use, don't click the link. Type the retailer's address yourself or use its app. You can forward dodgy texts to 7726 for free, and suspicious emails to report@phishing.gov.uk. If you've already handed over card details, ring your bank straight away on the number on the back of your card.
Timing matters. Prices on bigger purchases tend to dip around January, in the summer lull and around Black Friday, and groceries have their own cycle with weekly offers. If you can wait, note the price today, set a reminder, and look again in a fortnight. A little patience beats paying the first price you see.
Keep your paperwork. Save the order confirmation, take a photo of the receipt, note the model and serial number on anything electrical, and write down who you spoke to if you ring customer services. It takes a minute and turns a nightmare returns dispute into a quick refund.
Compare the total cost, not the headline price. Delivery fees, service charges, subscriptions, extended warranties and 'add-on' protection plans can double the true cost. Warranties in particular are often not worth it on cheaper items, because your legal rights under the Consumer Rights Act already cover you for a good while.
If the price looks too good to be true, check who's actually selling the item. On marketplaces, the seller may be a third party, and your contract can be with them and not the site. Check the seller's rating, the returns terms and where it ships from, because overseas sellers can add customs delays and make returns a hassle.
Paying by credit card for bigger purchases gives you extra protection. Under Section 75 of the Consumer Credit Act 1974, if you pay between £100 and £30,000 for something on a credit card, the card company is jointly liable with the seller if things go wrong. That doesn't stop you paying off your balance in full each month to avoid interest.
If you shop in several places, a cashback site or a loyalty app can help, but don't chase points. Spending £30 more to earn £1 back is a bad deal. Only use schemes that match what you'd buy anyway, and check the terms for expiry dates, because points and vouchers often disappear after a set period.
Frequently asked questions
What is B&Q?
B&Q is the UK's big DIY chain, owned by Kingfisher, which also owns Screwfix.
Is B&Q worth using?
It depends on what you buy and how often. Compare prices and check the returns terms.
Where can I check current details?
On the official site, diy.com, which is the source for prices, offers and policies.
Sources
- B&Q, Returns and refunds: diy.com
- B&Q, Kitchens: www.diy.com
- Retail Systems, B&Q marketplace click and collect: www.retail-systems.com
- Citizens Advice, consumer rights: citizensadvice.org.uk
- GOV.UK, Consumer Rights Act 2015 guidance: gov.uk



